My order was not executed correctly. What should I do?

1 min. readlast update: 06.16.2022

With market execution, we cannot guarantee to fill at the requested rate for all of your positions. However in case, you have any doubts, or if you would like an individual review of your orders, you are always welcome to write a detailed complaint and send it to the Support team.

Our trade compliance department will investigate your case, provide you with a prompt response and make corrections to the account if applicable.

Was this article helpful?