Help Center
At NOZAX, we strive to provide a secure and efficient trading environment for our clients. As part of our commitment to maintaining the integrity of our platform, we have implemented a policy where trading accounts that have been inactive for the last 30 days will be changed to read-only status. In this article, we will guide you through reactivating a read-only account on NOZAX.
Understanding the Read-Only Status: The read-only status is a temporary measure applied to trading accounts that have not experienced any trading activity for a period of 30 consecutive days. When an account is in read-only mode, clients can still log in and access their account but cannot execute trades. This measure helps us ensure the security and compliance of our platform while minimizing any potential risks associated with dormant accounts.
Reactivate Your Read-Only Account: If your account has been changed to read-only status, you can reactivate it by following a simple process. Here's what you need to do:
- Log into your NOZAX account: Visit the NOZAX website and log in using your credentials. If you have forgotten your login details, follow the account recovery process outlined on our website.
- Access the Account Details page: Once you are logged in, navigate to the Trading section and to your Read-only account. Click on it to access the account details page.
- Locate the Reactivate button: On the account details page, you will find various sections containing information about your account. Look for a button labeled "Reactivate".
- Click on the Reactivate button: Once you have located the Reactivate button, click on it to initiate the reactivation process. This action will inform our system that you wish to resume trading activities on your account.
- Confirmation and Activation: After clicking the Reactivate button, a confirmation message will appear on the screen, indicating that your account reactivation request has been successfully submitted. Please note that the reactivation process may take a while to complete. Once your account is reactivated, you will receive a notification via email.
Conclusion: The read-only status is an important security measure implemented by NOZAX to ensure the safety and compliance of our trading platform. Reactivating a read-only account is a straightforward process that requires clients to access their account details page and click on the Reactivate button. By following these steps, you can regain full trading functionality and resume your trading activities on NOZAX. If you encounter any issues during the reactivation process or have further questions, we encourage you to reach out to our customer support team, who will be more than happy to assist you.